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If someone sends an MMS to your phone before you have setup your MMS settings then you can retrieve the SMS by logging in at to view it in legacy format on your PC, alternatively...

  1. Dial *111#, select OK or your call button, then reply with the number indicated next to "Device Setup" and follow the steps to receive your MMS settings
  2. Visit, then click on the "Setup your phone" option. Select your make & model of phone, click on the "Proceed" button to download your MMS settings

When you receive the settings on your phone, you will be requested to save them. If your phone asks for a pin, enter 0000. Should your phone request you to save these settings as your default settings, press Yes. Once this is complete, switch your phone off and on again to update your phone. You have to send a MMS, before you can receive any.